Universal Capture is supported on Mac (10.12+) and Windows (10+).

For best results, the cameras should be YUY2, RGB24, and M-JPEG compliant (the camera packaging should indicate this).

The input devices listed on this page have been qualified for use with Universal Capture by Echo360.

On this page you will find the following sections:

Best practices for web cameras
Test protocol for web cameras
Supported Video cameras
Supported Document cameras
Supported Audio devices (external USB microphones)

Universal Capture automatically detects attached USB devices. If the camera has a built-in microphone, you can use the same device to capture both audio and video.

Best practices for web cameras

The following are best practices for using webcams to capture media:

Current drivers: Use the most current drivers for your web camera. You can find these drivers on the website of your PC or laptop manufacturer. You can also have the operating system of your computer search for current drivers.
Check the camera's documentation: The camera probably has settings that will help you get the most of your recordings. Refer to the documentation to find the configuration that works best for your setup.
OS Updates: Please have the most current updates applied to your operating system.
Driver-only installation: If possible, use the "driver-only" installation of the camera software. Most web camera vendors allow for this. In some cases, the software included with the web camera can interfere with the Universal Capture software, and the "driver-only" method is the supported method.
Test a capture: Perform and review a test capture before using the camera routinely.
Work with a trusted vendor: Echo360 recommends selecting a camera vendor that provides, support, upgrades, and a product path for the long term.

Test protocol for web cameras

To ensure successful recording, we encourage you to follow the below test protocol the first time you use any web camera, especially if you are using a camera not specifically listed as a supported device. In many cases, an unsupported web camera will work.

Testing web cameras

Ensure there are no other software applications accessing the web camera while Universal Capture is running.
Do a 15 minute A/V recording with the camera.
Publish the capture and wait for processing.
Evaluate the processed capture. Does the output meet your standards?

Video devices (webcams)

Manufacturer	Model	Features/Description	Use Cases
Logitech	C920	Tripod-mountable 1080p/30fps camera with autofocus H.264 video compression Carl Zeiss® lens with 20-step autofocus Built-in dual stereo mics with automatic noise reduction Automatic low-light correction	Best for capturing presenter as he/she moves around the room Ideal for high-quality audio recording in noisy conditions Ideal for rooms with poor lighting conditions High capturing resolution ensures best video quality Versatile mounting system provides additional placement options
Microsoft	Lifecam Cinema	Multi-mount 720p/30fps camera with autofocus TrueColor Technology with face tracking Wide angle lens 360-degree rotation Wideband microphone	Best for capturing presenter as he/she moves around the room Versatile mounting system provides additional placement options Ideal for picking up audio during recording in large room

Document cameras

Manufacturer	Model	Features/Description	Use Cases
Samsung	SDP-760	Compact 1080p/30fps document camera 3 Megapixel CMOS sensor Digital 16x zoom & Digital Image Rotation User scalable display outputs from XGA to 1080p	Best for scenarios that require easy transport and storage High capturing resolution ensures best video quality

Audio devices (external USB microphones)

Manufacturer	Model	Features/Description	Use Cases
Jabra	Jabra Speak 410	Omni-directional / Noise filter microphone Standard (E-STD) microphone sensitivity Mute function	Suitable for capturing the presenter's audio as he/she moves remains near the podium, or for meetings and conferences Best for use in medium-sized rooms
Yeti	Yeti Pro USB & XLR Microphone	Multipattern condenser USB microphone Three custom condenser capsules and four different polar pattern settings: Cardioid, Stereo, Bidirectional and Omnidirectional A/D converter chip and separate analog circuit path for use with professional studio mixers and preamps Built-in headphone amplifier for zero-latency monitoring, and direct controls for headphone volume, pattern selection, mute, and microphone gain 15 Hz-22 kHz frequency response and 92 kHz/24 bit Sample/Word	Suitable for capturing the presenter's audio as he/she moves remains at the podium Best for use when presenter stays in a static location Ideal situations where high audio sampling rate is required
Blue	Snowball USB Condenser Microphone	Dual capsule design incorporates omnidirectional and cardioid elements to give you a choice -10dB pad switch eliminates noise and distortion when capturing signals at extreme volume levels 18 Hz-40 Hz frequency response and 44.1 kHz/16 bit Sample/Word	Suitable for capturing the presenter's audio as he/she moves remains near the podium